Creating a one-of-a-kind experience is one of the best ways to ensure that your customers looks at you as more than just a regular venue. Whether you're hosting the big game or the hot ticket, it's vital that you take advantage of your organization's ability to interact with your fans and patrons. We spoke to people with an intimate knowledge of customer experiences from SeatGeek, the University of Minnesota, and Playwrights Horizons, to find out what they think are the most important tips everyone should consider when creating the perfect memory.
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