Blogs

  • 5 Amazing Ways to Thank Your Customers

    5 Amazing Ways to Thank Your Customers

    Saying thank you to your live event attendees doesn't have to be expensive. Great ideas can come from all sources. 5 ways you can say thank you & keep your theater or sports attendees engaged.

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  • The Apple Approach to the Customer Experience

    The Apple Approach to the Customer Experience

    Not that Apple. While we have and will continue to learn a great deal about the customer experience from Apple the company, I’m talking about the actual fruit. I recently read a story in the...

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  • Finding the Sweet Spot When Asking for Donations

    Finding the Sweet Spot When Asking for Donations

    When the athletics box office and Performing Arts Center box office at Cal Poly consolidated into a single location, Ryan Gruss was faced with an interesting opportunity. His work on the...

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  • Coffee & Donuts To Start Your Day? Try Pie (Charts) Instead.

    Coffee & Donuts To Start Your Day? Try Pie (Charts) Instead.

    Quick question for you. When you get to work, what is the first thing you do? If it’s to check your email, you’re not alone. The majority of business and organizational leaders look at their inbox...

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  • 10 Ways to Increase Operational Efficiency in College Athletics

    10 Ways to Increase Operational Efficiency in College Athletics

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