Blog

  • 5 things you should consider selling to your single ticket buyers

    5 things you should consider selling to your single ticket buyers

    Tips for providing unique experiences for single-ticket buyers, generating more revenue now, and building relationships to convert single-event buyers into eventual subscribers.

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  • 5 Amazing Ways to Thank Your Customers

    5 Amazing Ways to Thank Your Customers

    Saying thank you to your live event attendees doesn't have to be expensive. Great ideas can come from all sources. 5 ways you can say thank you & keep your theater or sports attendees engaged.

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  • The Art of Giving a Great Media Interview

    The Art of Giving a Great Media Interview

    In a recent blog post, we offered nine tips for creating great media relationships.  As you are uncovering new connections and building rapport with journalists, you never know when an interview...

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  • Nine Tips To Create Great Media Relationships

    Nine Tips To Create Great Media Relationships

    As entertainment industry professionals, we love to see our name in lights… and print. Earned media – which is an editorial story you have helped to place – gives many of us that same warm, fuzzy...

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  • INTIX 2018 Takeaways: Three Trends Impacting Revenue in the Ticketing Industry

    INTIX 2018 Takeaways: Three Trends Impacting Revenue in the Ticketing Industry

    The 2018 edition of INTIX proved once again to be an amazing experience with tons of learning, insights into new trends and technology and of course, new friendships forged during the offsite...

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  • Coffee & Donuts To Start Your Day? Try Pie (Charts) Instead.

    Coffee & Donuts To Start Your Day? Try Pie (Charts) Instead.

    Quick question for you. When you get to work, what is the first thing you do? If it’s to check your email, you’re not alone. The majority of business and organizational leaders look at their inbox...

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  • 10 Ways to Increase Operational Efficiency in College Athletics

    10 Ways to Increase Operational Efficiency in College Athletics

    1. A single, integrated system keeps the entire external team in the know. Collaborate with colleagues in other departments on shared campaigns, like season ticket renewals, promotional packages...

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  • The Apple Approach to the Customer Experience

    The Apple Approach to the Customer Experience

    Not that Apple. While we have and will continue to learn a great deal about the customer experience from Apple the company, I’m talking about the actual fruit. I recently read a story in the...

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  • The ‘Undercover Customer’ Challenge

    The ‘Undercover Customer’ Challenge

    Going ‘undercover’ to experience your business from a different perspective isn’t new. If you don’t watch Undercover Boss – a TV show in which “high-level corporate execs leave the comfort of...

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  • Micro-Moments: From Skeptic to Believer

    Micro-Moments: From Skeptic to Believer

    It took just a couple of days to transform me from a micro-moments skeptic into a believer. Here’s how it happened… Scrolling through my Twitter timeline, I saw – then clicked on – a promoted...

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  • Message on a Bottle

    Message on a Bottle

    I’m not embarrassed to admit that I shared a Coke. I bought a Courtney for my wife and a Nick to complete our Coke couple. Unfortunately, I had no luck in my hunt for a Landon – the name of my...

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