What is your role at AudienceView?
I am the new Online Training Coordinator at AudienceView. As part of the Customer Engagement team, my mission is to help AudienceView customers get the most from our robust platform.
We are running free online education sessions for current users, with different webinars five times a week. There are three different tracks of learning, including a basic AudienceView Ticketing 101 stream, more advanced Foundations track as well as in-depth Success Blueprints training.
Before joining us, you were with Mirvish Productions. What benefits of working in the industry will you leverage in your new role?
I was a Front of House Manager primarily for Mirvish’s Princess of Wales Theatre in Toronto, though I also previously helped manage two of their other theaters. I’ve had so many different experiences working in live events, from concerts, battle of the bands and open mics to community and professional theatre, fundraisers, live broadcast events and film festivals.
My knowledge from these experiences will help me relate to our clients and what they go through on a daily – or nightly – basis. And, I understand being on the frontline of running a live event or venue as well as dealing with patrons and staff. This should allow me to put myself in our client’s shoes – because I have definitely walked in them!
If you could teach a class on one subject, what topic would you pick and why?
This is a great question. I would love to teach a course in theatre, particularly directing musicals. I’ve directed three so far in my life and absolutely love it. I am big on small details and love getting a message across to an audience.
If not theatre, I’d probably teach a course on 90s and early 2000s romantic comedies. One of the topics would be Shakespeare and the modern movie, with a lecture on 10 Things I Hate About You and how it is a modern day version of The Taming of the Shrew. Why? Earlier in my life, I wanted to be an English and drama teacher – but mostly I just find both of these topics endlessly interesting.
You have your own late night talk show, who do you invite as your first guest and why?
This is a hard question. There are so many people I would love to meet and talk to. If you asked tween Jess, she likely would have said the Backstreet Boys. At this moment in my life, I would want my first guest to be RuPaul. They have had such an incredible life and career so far. I find their life philosophies so interesting and their entrepreneurial spirit to be inspiring. What they have done for TV, music, live entertainment, people of color and the LGBTQ community is astounding. I don’t know if I would be able to actually form words to speak to them though.
What would the title of your autobiography be?
I thought about this for a long time but couldn’t come up with something that felt clever or genuine. So instead, I asked my best friend. She said it should be Throwing My Soul Through Every Open Door and this somehow seems fitting. I really do throw myself into things; friendships, jobs, whatever I am really passionate about at that point in my life. I try to give all of myself and I always really truly care, maybe too much sometimes, but that’s me being me.
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